Fitness FAQ
Accessibility and support
If you have any questions, Team Bold is here to help. Email us at hello@agebold.com, or call us at 1-833-701-1545 from 5AM to 5PM Pacific time, Monday through Friday.
Cost and membership
Millions of older adults have access to Bold at no cost through their health plan or provider. You may have access through Renew Active by UnitedHealthcare or One Pass, which are available through select Medicare Advantage and Medicare Supplemental health plans. Check if you’re eligible for Bold at no cost, reach out to Team Bold via email at hello@agebold.com, or call us at 1-833-701-1545.
If you have access to Bold through your existing health plan or provider, your membership will be covered as long as you are with your current plan or provider. If you change providers or your provider no longer covers access to Bold, you will have a 45-day grace period before losing access. Afterwards, you’ll be able to access Bold Basic, which includes a limited library of select exercise classes.
Check if you’re eligible for Bold at no cost through your new health plan here. You can also reach out to Team Bold via email at hello@agebold.com or call us at 1-833-701-1545, and we’d be happy to help.
If you have a Bold Premium, Bold Unlimited, Bold Foundations, or Bold Start membership, this may apply to you:
If you were an existing paid member, you should have received complimentary access to Bold for a specified time period (see Settings or email communication for more detail). After your complimentary period ends, your membership will change to a Bold Basic plan, which is a free library of select exercise classes. You don't need to take any action now - we'll notify you in advance before any changes occur. If you have questions about your specific membership, email us at hello@agebold.com or call us at 1-833-701-1545, and we’d be happy to help.
For members who don’t have access to Bold through their health plan or provider, we offer Bold Basic, which is a free library of select exercise classes.
Getting started
Sign up for Bold here by entering your email address, name, and date of birth. You’ll be asked a few questions about your background, goals, and preferences so our team of clinical experts can design your personalized Bold exercise program.
It’s important to talk to your health care team before starting a new exercise routine. The CDC recommends adults 65+ participate in 150 minutes of moderate-intensity exercise and 2 days of muscle-strengthening activity per week. When you sign up for Bold, you can choose how many days you’d like to exercise per week, and we’ll design a specialized program based on your goals. You’ll get a new set of classes each week, and you can take classes whenever you’d like. Activities like walking or biking are a great complement to your Bold classes too.
If you’re above 65, you’re in the right place. Bold is designed to bring you safe and effective exercise to maintain your balance, strength, and flexibility as you age – regardless of your ability or fitness level. Your personalized program is designed by our team of clinical experts based on your background, preferences, and goals. Let’s get moving!
Equipment is not required to participate in Bold. Some classes suggest equipment like dumbbells or resistance bands, which can be purchased separately. In case you do not have a certain kind of equipment mentioned in a Bold class, your trainer will offer suggestions for how to complete the exercises effectively.
Bold is an online exercise program offered at no cost through select health plans, designed to empower older adults to live their strongest, happiest, and healthiest lives. As a Bold member, you get access to personalized exercise programs, daily live classes, and thousands of on-demand video classes to help you improve your strength, flexibility, and balance as you age.
When you sign up, we’ll ask you a few questions to create your personalized program designed by Bold’s team of clinical experts.
Take Bold classes anytime, from anywhere. All you need is your computer, smartphone, or tablet, plus a sturdy chair and an open space. See you in class!
Health and safety
If you have a chronic condition, it’s important to talk to your doctor before starting a new exercise program. Bold programs, created by our team of clinical researchers, physical therapists, doctors, and expert trainers, are designed to be safe and adaptable for older adults with a wide range of conditions. You can always modify exercises in Bold classes based on your mobility, pain, and energy on a given day. Always listen to your body and consult your doctor if you experience any issues while exercising.
As we age, we may experience changes in your balance that make us more likely to fall. Fall prevention is about being ready to adapt when something challenges your balance. Balance training, a key pillar of Bold programs, is one of the most effective ways to prevent falls. Bold classes are designed by our team of doctors, researchers, and expert trainers to help you strengthen your muscles, awareness, and coordination so you can maintain your balance.
Privacy and security
We take your privacy very seriously. Our team protects your personal information with best-in-class security and privacy practices. We do not sell your data. Read Bold’s Privacy policy.
Program features and benefits
Bold classes are taught by Bold trainers who are experts on exercise and healthy aging. All Bold trainers are certified fitness instructors who have experience working with older adults. They specialize in balance, mobility, strength training, yoga, Pilates, Tai Chi, meditation, and more. In class, they’ll guide you through safe and effective movements with variations, while motivating and encouraging you to do your best. Meet our amazing team of trainers.
Using Bold
When you sign up for Bold, you’ll have the option to sign up for reminders on your chosen days and times to help you stay on track with Bold. Reminders are available via email, text, or push notification if you have the Bold app. They are a great way to stay accountable, and can keep you motivated to move. If you’d like to change your reminder preferences, navigate to your program, and adjust your preferences here.
Sign in to your Bold account using the email address and password you entered when you created your account.
Bold’s live classes are real-time, trainer-led classes with other Bold members. Live classes are hosted on Zoom, and you can add them to your schedule and join class through your Bold account. Past live classes are also available on the Explore page. Classes range from Pilates to Tai Chi, with various durations, trainers, difficulty levels, and positions, so you can find classes you love.